Privacy Policy

1. Introduction

Life in the Garden ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit lifeinthegarden.co.za or make a purchase from our store.

2. Information We Collect

We collect information you provide directly to us, such as:

• Contact details — name, email address, and phone number.
• Shipping address — for fulfilling and delivering your orders.
• Account details — date of birth and display name, where provided.
• Order information — products purchased, payment status, and order history.
• Communication preferences — your consent to receive newsletters and marketing emails.

3. How We Use Your Information

• To process and deliver your orders, and handle payments securely via Yoco.
• To personalise your account experience and pre-fill your checkout details.
• To send you order confirmations, updates, and the editorial content you've opted into.
• To operate referral credits and reward programmes tied to your account.
• To improve our store, products, and the stories we tell.

4. Sharing Your Information

We never sell your personal data. We share information only with the services we need to run the store — our payment provider (Yoco) and email delivery service — and only what they need to perform their function. We may disclose information if required by law.

5. Data Security

We take reasonable measures to protect your information using secure storage and access controls. Payment card details are handled entirely by Yoco and never touch our servers.

6. Your Rights

• Access and update your profile, shipping address, and contact details at any time from your account.
• Withdraw consent for newsletters or marketing emails in your Communication Preferences.
• Request deletion of your account and associated data via Account & Security settings.

7. Cookies

We use essential cookies to keep you logged in and to remember your shopping cart. We do not use cookies for third-party advertising.

8. Children's Privacy

Our store is not intended for children under 16. We do not knowingly collect personal information from anyone under 16.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this policy or your personal data, please contact us through the details provided on our site.